Shipping Policy

Last Updated: July 13, 2026

Thank you for shopping with Nexovora. We are committed to delivering your order quickly, safely, and efficiently. Please read our Shipping Policy to understand how we process and deliver your orders.

Order Processing

• All orders are processed within 1–2 business days after order confirmation.
• Orders placed on Sundays or public holidays will be processed on the next business day.
• During sales, holidays, or periods of high order volume, processing may take slightly longer. We appreciate your patience.

Shipping Coverage

We currently deliver to all major cities and regions across Pakistan.

Please note that deliveries to remote or rural locations may require additional transit time.

Estimated Delivery Time

After your order has been dispatched, estimated delivery times are:

• Major Cities: 2–4 business days
• Other Cities & Rural Areas: 3–5 business days

Delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or other circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

From time to time, Nexovora may offer Free Shipping promotions on selected products or orders that meet the required purchase amount.

Cash on Delivery (COD)

We proudly offer Cash on Delivery (COD) across most locations in Pakistan.

To avoid delays or failed deliveries, please ensure that your shipping address and contact number are accurate when placing your order.

Repeated refusal to accept COD orders without a valid reason may result in restrictions on future orders.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp (where available).

You can use this tracking number to monitor your shipment through the courier company's tracking portal.

Delivery Delays

While we strive to deliver every order on time, delays may occur due to:

• Courier service disruptions
• Extreme weather conditions
• Public holidays
• High order volumes
• Incomplete or incorrect shipping information
• Other circumstances beyond our reasonable control

Nexovora is not responsible for delays caused by third-party courier services.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply for reshipping the order.

Lost or Missing Orders

If your tracking information shows that your package has been delivered but you have not received it, or if your order is significantly delayed, please contact us within 5 days of the expected delivery date.

Our team will coordinate with the courier service to investigate and assist you as quickly as possible.

Contact Us

If you have any questions regarding shipping or your order, we're here to help.

Email: nexvora.storeee@gmail.com

Business Hours: Monday – Saturday | 10:00 AM – 7:00 PM (PKT)

We aim to respond to all inquiries within 24–48 business hours.